CarCom Privacy Policy
Privacy Statement

INTELEMATICS AUSTRALIA™ PRIVACY STATEMENT Intelematics is a wholly owned subsidiary company of RACV Road Service Pty Ltd. ABN 67 077 207 268.


Information Collected
When you look at this website, our Web Server makes a record of your visit and logs the following information for statistical purposes.
  • Your machine's IP address
  • Your top-level domain name (for example .com, .gov, .au)
  • the date and time of your visit
  • the pages you accessed and documents downloaded
  • the previous site you have visited
  • the type of browser you are using

Our Internet Service Provider will keep a routing and access log, tracking your IP address.


Access to information collected
Intelematics will not make an attempt to identify users or their browsing activities. However, in the unlikely event of an investigation, a law enforcement agency or other government agency may exercise its legal authority to inspect our Web Server's logs.
Use of information collected
Intelematics will only record your e-mail address if you send us a message. Your e-mail address will only be used for the purpose for which you provided it and it will not be added to a mailing list or used for any other purpose without your consent. When you make contact with us through the Enquiries facility, your request and your email address will be forwarded to the appropriate Intelematics member organisation, who will handle your enquiry. This site does not provide facilities for the secure transmission of information across the Internet. Users should be aware that there are inherent risks transmitting information across the Internet.
Cookies
This web site only uses session cookies and only during a search query of the web site. Our Internet Service Provider has assured us that no cookies are employed on this web site except for those associated with the search engine. The web site statistics for this site are generated from the web logs as mention above. Upon closing your browser the session cookie set by this web site is destroyed by the browser and no personal information is maintained which might identify you should you visit our web site at a later date. Cookies can either be persistent or session based. Persistent cookies are stored on your computer, contain an expiration date, and may be used to track your browsing behaviour upon return to the issuing web site. Session cookies are short lived and stored in your browser memory. They are used only during a browsing session, and expire when you quit your browser.
Contact Intelematics
Please contact our office for further information at enquiry@intelematics.com.au
Privacy Policy
CarCom places great importance on your privacy and the personal information you entrust to us - as a business client, business partner, consumer or CarCom staff member. As with many other private organisations, CarCom must comply with the Privacy Act in dealing with personal information.During the course of business you may provide information to us about you, such as your name, address, contact details and other personal information. If you contact us then additional information may be recorded, this may include your voice and, if you have an in vehicle-tracking unit installed, your location or your vehicle's location at the time of the call. The personal information that you provide to CarCom will only be used for the purpose for which it was provided or as permitted by law. CarCom will take all reasonable steps to keep your personal information secure. The information will not be provided to any other organization without your consent. Privacy laws may require or authorize use of that information for other limited purposes, such as prevention of serious injury and investigations of criminal activities. With some limited exceptions set out in privacy laws, it is your right and our obligation to take reasonable steps to provide you with access to all the personal information we hold about you. It is also our obligation to take reasonable steps to correct or notate any of that information that is incorrect or incomplete.If you wish to review the personal information that CarCom holds about you then please contact us. CarCom's contact details appear below. If you feel that CarCom has breached your privacy, if you need further information about how we manage personal information or if you wish to discuss any privacy related matter then please contact the CarCom Privacy Manager. If you are not satisfied with CarCom's resolution of your concern then you may wish to contact the National Privacy Commissioner. The CarCom Privacy Manager can be contacted on (03) 8415 9000 or e-mail CarCom at privacymanager@intelematics.com.au. More information about your rights and the privacy legislation can be found at the National Privacy Commissioner's website at www.privacy.gov.au